Exciting News on Prescriptions
From Thursday 20th March we will be introducing a new system that will enable us to send your prescriptions direct to your chosen pharmacy without printing. The service is called the Electronic Prescribing Service, no prescription form to be collected, just turn up at your chosen pharmacy 72 hours after submitting your request and collect your medicines. To let us know which pharmacy you choose, either tell our reception team or ask at your chosen pharmacy.
You are free to change your choice at any time. This is in no way connected to care.data or the summary care record, no additional patient data is shared.
Patient Survey Report
The patient survey report is now available to view by clicking on the link on the right hand side of the page.
Registration letters from NHS England -
Please respond if you get one
The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.
If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by free phone, via text message or online.
It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.
We may also need to contact you:
• with test results
• to invite you for bowel, breast or cervical screening to protect against cancer
• to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
• to give you an appointment as part of your plan to stay healthy if you have a long-term illness
Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.
There is an unpleasant scam email which a couple of patients have reported receiving. It claims to be from the National Institute for Clinical Excellence (NICE) and reports that a recent blood test gives suspicion of cancer. This is a scam email which should be deleted. We do not currently contact patients by email with any blood results.
Wheal Northey Surgery aims to serve its practice population by providing a first class primary care service that combines friendliness with professionalism.
We plan to use this surgery website to present all our patients with up to date news and information about our practices. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.
Wheal Northey Surgery is pleased to be involved in research. We aim to improve the knowledge about illnesses and so develop better treatments for all our patients. To this end we are actively involved in research organised by the Local Clinical Research Network (LCRN): South West Peninsula. This is part of the NHS National Institute for Health Research (NIHR). We are also undertaking selected research projects from other sources which we feel will be of direct interest and benefit to our patients and the practice. This means that your GP may ask you if you want to be involved in a study the practice is conducting. If you would like further information about this please do not hesitate to contact us.
Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.
(Site updated 31/03/2014)