St. Austell Healthcare
Wheal Northey Surgery is now part of St Austell Healthcare, over the coming weeks we will be moving all the group sites to a new patient management system called Systmone which will help us to better coordinate the care of our patients across the group. We want to keep all our patients informed of the changes as we move forward so please keep an eye out for updates and newsletters as we progress.
Patient Participation Group Report
2014/15 PPG report has been published in the Patient Group section of the website.
Please don't forget to let us know of any address / phone number / email address changes - We are coming across a lot of incorrect details at the moment.
Due to the unprecedented number of new registrations that we have received over the past months, we have taken the decision to close our patient list to new registrations. This will be a temporary situation and we will notify you as soon as we have a date for reopening to new registrations.
We are pleased to announce that Dr Samantha Champkins has joined us as a salaried GP working all day on a Monday, Wednesday and Friday.
We would also like to welcome our new Triage Nurse, Sharon Evans.
Sharon will be with us every day and will triage patients with a range of problems including; chest infections, eczema, ear ache, hayfever and thrush to name but a few.
New Friends and Family Test
The friends and family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience.
At Wheal Northey, your feedback is valuable to us. Please help us by completing the Friends and Family Feedback Test, you can do this on paper at the surgery or by clicking the link to the right of this page. Thank you.
Extra Reception Staff
We are pleased to let you know that we have two new reception staff starting in December, we hope this will enable us to answer your calls faster and provide a better service. Thank you for your patience.
Help us to use antibiotics only when they are necessary
According to local review of GP practices in Devon covering 65,000 patients, one in four children under 10 and one in three women aged 20-39 had received at least one prescription for antibiotics in the previous 12 months.
Antibiotics will kill all bacteria that they come into contact with, even the good bacteria that live in our gut and which help to keep us healthy by providing things like vitamins. That’s why it’s important to use them only when they really need them.
Have a look at this short fun video
We still have flu vaccines...
If you are eligible for a Flu vaccine this year (over 65 or suffer from a chronic disease),please call the surgery to book an appointment, please call after 10.30. If you are visiting the surgery anyway, please ask if you can have the vaccine at your existing appointment.
Health Issues in the News
If you are wondering about health issues that you have heard reported in the news and want more information, have a look at this NHS site - Behind the Headlines
Prepare your home for winter
Glow Cornwall insulates homes to help prevent health problems. They have funding for loft and cavity wall insulation (subject to property assessment). The amount of the subsidy will vary depending on the property and the insulation could be free. Why not contact Glow Cornwall on 0800 316 4425 to see if they can help you prepare for winter.
Wheal Northey Surgery aims to serve its practice population by providing a first class primary care service that combines friendliness with professionalism.
We plan to use this surgery website to present all our patients with up to date news and information about our practices. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.
Wheal Northey Surgery is pleased to be involved in research. We aim to improve the knowledge about illnesses and so develop better treatments for all our patients. To this end we are actively involved in research organised by the Local Clinical Research Network (LCRN): South West Peninsula. This is part of the NHS National Institute for Health Research (NIHR). We are also undertaking selected research projects from other sources which we feel will be of direct interest and benefit to our patients and the practice. This means that your GP may ask you if you want to be involved in a study the practice is conducting. If you would like further information about this please do not hesitate to contact us.
Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.
(Site updated 10/06/2015)